service & support

garage door support

Find the service and support you need for your Clopay Garage Door product below. If you are not able to find what you need, please contact us at your convenience using the information at the right.

contact us

We are here to help! Get support by phone, chat, or email.

Customer Service
1-800-225-6729
Hours:
Monday - Friday 8:30am-6:00pm EST
Saturday 8:30am-5:00pm EST
EMAIL US

Live Chat 
Hours: Monday - Friday 8:30am-5:00pm EST

Clopay Corporation
8585 Duke Blvd.
Mason, OH 45040

How-To Garage Door Videos

Browse our videos below for tips to keep your garage door running safely and smoothly.

How to wash your Clopay Garage Door

Is your garage door looking dingy? Watch the video below to learn how you can easily make it shine!

How to manually open your garage door

Learn how to manually open your garage door if your power goes out, or if your garage door opener is not working.

How to get a quieter garage door

Is your garage door loud when you open and close it? Learn how to have a quieter door.

How to touch up Canyon Ridge collection garage door

Do you have damage to the overlays on your Canyon Ridge Collection garage door? Watch this video to learn how to repair.

Garage Door Safety from Clopay

Learn the proper and safe way to open your door when operator is disengaged.

How To Touch Up an Ultra-Grain Garage Door

Learn how to repair a scratch on your Ultra-Grain garage door.

Page Updated May 30, 2019